Frequently Asked Questions

HOW DOES THIS ALL WORK?

Once you’ve chosen a date and location (either the Monastero di San Francesco or a venue of your choice) – then contact us. While not the only factor, your venue is a big part of determining which vintage items will be right for you, and of course, the date is important so we can make sure your favorite pieces are available.

 

HOW SHOULD I RESERVE EVERYTHING?

We highly recommend reserving your favorite pieces as early as possible. Quantities are limited for vintage items.

 

DO YOU DELIVER?

Yes, we offer delivery. Charges for delivery are determined by the location, size, and quantity of your order and set up/tear down. Delivery and pick-up fees begin at 295 Euros for 2 hours. Each additional hour is 100 Euros. We will provide an estimate prior to your booking so that you have a solid idea of the cost.

 

CAN I PICK UP?

We work with a professional delivery team that is familiar with the particulars of transporting antique furniture so that it may last another hundred years. However, we do allow the pickup of small decor for styled photo shoots.

 

CAN I COME TO SEE EVERYTHING IN PERSON?

Absolutely! We love visitors and we love hearing how fabulous all of our stuff is! That never gets old! Please email us and we will schedule a time that works with your schedule.

 

DO YOU REQUIRE A DEPOSIT?

Yes, we require a 50% non-refundable deposit along with a signed agreement and credit card on file in order to reserve your initial selection for your event date.

 

DO YOU HAVE A MINIMUM ORDER REQUIREMENT?

Yes, 500 Euros minimum for decor. Additional fees include Delivery, Pickup, Styling & Design if applicable.

 

WHAT HAPPENS IF SOMETHING BREAKS OR GETS LOST?

We require a credit card on file for all orders at the time of reservation. For any furniture, architectural pieces, decor, or other large items that are not returned or are returned damaged, we would charge no more than the full replacement value which is included in the Lease Agreement in order to replace the item.  If an item is able to be cleaned or repaired, we try to clean or repair it ourselves at no cost to you. If a professional cleaning or repair is required, we pass that cost to you.

 

HOW MUCH DOES STYLING COST?

Styling fees, if applicable, begin at 200 Euros and depends upon the complexity of the installation.

 

WHAT EXACTLY IS STYLING?

Styling is the curated design and artful arrangement of our vintage collection. It goes beyond imply renting furniture or décor; it is about how everything is selected, combined, and placed to create a beautiful and intentional atmosphere transforming your celebration into a romantic and luxurious experience. 

Vintage rentals provide the pieces – styling brings them to life.