Styling Services

CONSULTATION 

All clients must have an event date and venue booked prior to booking (either the Monastero di San Francesco or a venue of your choice) a one-on-one consultation. Site visits and venue walk-throughs are available with your rental order. Complimentary in-studio design consultations are available.

 

RESERVATION 

All reservations require a 50% non-refundable deposit upon reserving the items, along with a signed agreement, signed invoice, and credit card on file. We accept payment by cash or bank transfer. Please note: a quote or proposal is not guaranteed until payment is received.

 

DELIVERY 

The delivery service includes the time and labor involved in packing the truck prior to the event, driving to the venue, delivering all items on order, setting up all large items according to the floor plan, driving back to the showroom, returning to the venue to pick up items following the event, driving back to the showroom, and time and labor to unload truck and place items back into our warehouse showroom. Our delivery services ensure that all large items (tables, chairs, furniture) are set in place according to a floor plan or direction provided. It does NOT include styling of small rentals such as tabletop items or other decors. Styling services must be reserved separately. Delivery services generally begin at $295 each way, within regularly serviced areas and are based on distance traveled, size of the order, the labor involved, times requested for delivery/pickup, and venue restrictions.

 

OUTDOOR USE 

We love our rentals being used outdoors. However, we must have a plan in case of rain. The backup rain plan is because we do not EVER want to have to charge our clients for rain or water damage to our vintage rentals. A backup rain plan must be established prior to the date of the event, and a rain call must be made prior to rentals & designer scheduled arrival. Rentals may never be left outside overnight.

 

DAMAGES 

The Client assumes all responsibility for any damages that occur to rental items at their event and agrees to pay the pre-established replacement value in order to replace the damaged item. If a spill of any kind can be professionally cleaned, the client will only be charged the professional cleaning fee. Damages include, but are not limited to cigarette or cigar smell, spills, water damage, chips, cracks, and tears. We will send an invoice for any damage, cleaning, or repair fees within seven business days of the event. The client has the option to submit the balance of the invoice via the accepted method of choice. The credit card on file will be billed if no alternate method of payment is chosen.